How ShopCare can help your transport, logistics and warehousing business
Transforming health, safety and wellbeing outcomes for New Zealand’s retail sector and its supply chain.
Introducing ShopCare
ShopCare is a charitable trust that supports New Zealand’s retail, manufacturing, transport, warehousing and logistics sectors.
With funding from ACC, we support organisations of all sizes, from sole operators and small businesses through to large national employers. We work alongside industry, health and safety experts and organisations to identify common risks, develop evidence based resources and share solutions that help create safer, healthier workplaces.
Supporting the entire retail lifecycle
Our role begins on-site with manufacturers and suppliers, and ends when the customer walks away with their purchase. We provide guidance to improve the health, safety and wellbeing outcomes for workers who may handle that item throughout the retail lifecycle.
How we can help your business
ShopCare provides practical support through:
- Free guidance documents and tools
- Industry-specific health and safety resources
- Online learning modules
- Health and Safety Representative (HSR) training
- Industry research and data insights
- Pilot programmes and practical workplace initiatives
- Webinars, events and sector updates
Our guidance is informed by ACC injury data, industry research and real-world workplace experience. Everything we develop is designed specifically for New Zealand’s retail sector and its supply chain.
Resources for transport, logistics and warehousing
We have a significant number of resources and training specifically for your sector.
Training and capability
- Violence and aggressive behaviour (VAB) online training modules:
– De-escalation programme – situational awareness, managing an angry customer, staying safe
– Psychosocial training – aftermath wellbeing, long-term wellbeing - Cultural competency online modules – grow understanding in your workplace
- 4Ds (Dumb, Dangerous, Difficult, Different) digital learning tools to reduce your risk
- Health and Safety Representative (HSR) free module – the HSR induction
- HSR complete training programme – 10 modules, in partnership with HSE Global
Injury prevention and risk management
- Supply chain disruption guidance – preparing your business for changing risks
- Early notification and intervention of pain – guidance and printable resources
- Ergonomic pilot – an invitation to be part of a free injury reduction pilot programme
- Line marking guidance – for commercial and industrial sites
- Driver safety guidance – for employers and employees, developed with the AA
Sector-specific resources
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