Resource library

Access ShopCare’s free downloadable guides, checklists and templates.
Register once to access all resources and return anytime.

Course Content

ShopCare guidance documents
Managing workplace violence and agression in NZ retail
Driver guidance (employer)
Driver guidance (employee)
Ambassador programme guidance
Early intervention of discomfort or pain Flowchart
Discomfort or pain reporting form
Employer checklist
ShopCare research
Customer violence and abuse in retail: a literature review
Violence and aggressive behaviour in the retail workplace research
Retail and supply chain critical risk exposure report