Author Archive

Meet Matthew Tierney, National Retail Investigation Support Unit, New Zealand Police

Wednesday, December 18th, 2024

Kia ora, 

I’m Matthew Tierney, manager of the New Zealand Police National Retail Investigation Support Unit. This unit was established in November 2021 and became operational in June 2022 to target the most prolific, repeat retail theft offenders. We collate all the evidence from reported retail crimes across the country, focusing on patterns of high harm repeat offending. We then complete the entire file to prepare for prosecution and send it to local police to locate and arrest the offender. This supports our frontline police to hold retail crime offenders to account. To date we have arrested 350 offenders and laid 2000 charges. 

The National Retail Investigation Support Unit also works closely with retailers and crime prevention organisations at a national level. We want to help them understand the ever-changing retail crime environment and give them information and advice on security measures to support the safety of their staff and communities. 

Our aim is to work together to minimise opportunities for retail offending. I strongly encourage retailers to report all crime at their premises to police. This enables Police to better understand the retail crime environment and make staffing deployment decisions to combat it. 

Whilst Police may not be able to attend your store at the time of the offence, we still do our best to hold the offenders to account. We will continue to work on retail crime from multiple angles; prevention, response, and with partners and community.

Ngā mihi

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Meet the team – Gerry Lynch, ShopCare Chair

Wednesday, December 18th, 2024

With over a decade of experience in health, safety, and wellbeing (HSW), our Chair Gerry Lynch is passionate about fostering environments where people and businesses can thrive. 

His journey began during his tenure as GM of Mars NZ when he joined the business leaders health and safety forum, a  CEO-led health and safety leadership forum. Despite thinking he was doing well, he quickly realised there was much more to learn.

Later, as a board member of the Food and Grocery Council, he spearheaded a collaboration with retailers to create safer environments for sales representatives and merchandisers. This initiative led to the formation of ShopCare, an organisation dedicated to sharing insights and improving workplace safety.

In his current role as Chair, he works closely with trustees, the CEO, and the steering group to shape a strategy that drives meaningful health and safety outcomes. He focuses on learning from others, understanding businesses’ pain points, testing and proving effective practices, and building a collaborative community to amplify positive impacts.

He strongly believes in the power of collaboration and sharing good practices. Too often, businesses hesitate to share valuable insights, but even small contributions can have a significant impact. At ShopCare, we strive to uncover and share these “diamonds” to benefit as many as possible.

Outside of work, he’s an avid cyclist and gym enthusiast and enjoys off-road running with friends on weekends. He also finds creative expression through drawing and painting.

ShopCare is hugely privileged to have Gerry as our Chair with the depth of knowledge and valuable experience he brings. You’re welcome to connect with Gerry here: https://www.linkedin.com/in/gerrylynch/

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