Free ShopCare resources to help improve your HSW outcomes
The following free resources provide up-to-date HSW guidance and include practical tools designed specifically for the retail sector and its supply chain.
Click to download:
We have created a series of webinars to help you achieve better health, safety, and wellbeing outcomes. Click here to view our YouTube channel: ShopCare – YouTube
Click to view:
- Violence and Aggressive Behaviour
- Cultural competency modules
ShopCare case studies
These case studies have been developed collaboratively in Aotearoa New Zealand, to illustrate real-life solutions to local situations.
ShopCare supports the retail sector and its supply chain with knowledge transfer and industry collaboration. If you have any questions, please don’t hesitate to contact the team.
How to use these case studies as a learning opportunity:
- Read and examine the case thoroughly. Take notes, highlight relevant facts, and underline key problems.
- Focus your analysis. Identify two to five key problems.
- Uncover possible solutions.
- Select the best solution.
ShopCare in collaboration with Toll Global Express, developed the following video case study to showcase to the wider community, an example of industry good HSW practice in action. We encourage you to watch the entire case study and focus on the key takeaways for you and your organisation.
Some key themes are embedded throughout the case study such as safety leadership, safety culture, effective site design, use of data trends and ensuring workers are engaged in processes and change. We recommend that you undertake some additional research on these themes that meets your individual/business needs.
Watch the video here and see the companion document for additional information and useful links.
Approximately 30,000 pallets of product are delivered each week to Foodstuffs South Island Christchurch distribution centre. The challenge was understanding the factors contributing to increased incident reporting of product damage and near misses within the distribution centre through a comprehensive corrective action plan.
A team including health and safety representatives, suppliers, supervisors, and management worked together to understand how the four key factors contributed and to find solutions.
Learn how they significantly reduced near misses and reduced product damage by 30%.
The Executive team and Board wanted to understand the top critical risks within the business and what control measures were required to keep employees, customers, clients, contractors, and visitors safe.
Among other benefits, introducing traffic management plans across the business, including driver safety and exclusion zones, resulted in a 50% reduction in incidents over a rolling 12 month period.
Understand how they achieved the improvements in their processes
Foodstuffs North Island has 2,500 stores and 24,000 employees. The injury management process was not being utilised as intended, leading to delays reporting incidents. The programme was refreshed and called ‘Back In Action’, providing a simple, transparent process for employees and managers to follow.
The programme works so well that they now advise health providers about an injury and provide the paperwork before an employee arrives at their clinic.
Comvita has had a considerable reduction of incidents over the last four years since starting their health and safety journey. Their beekeepers’ competency and capability have increased to the point that they now have “in-house” champions providing guidance and support to new members of the team.
Comvita has seen a change to a more proactive approach to ensuring each vehicle, plant or piece of equipment is safe to use and remains fit for purpose.
Read how engaging the teams directly led to the reduction of incidents within the fleet
Stay informed
Sign up for our emails, and you’ll be the first to know whenever we discover new resources, develop new materials, and offer new training.