News & Events

The festive season is one of the busiest and most demanding times of the year for retail, hospitality, transport, logistics and other customer-facing businesses. Extra...

This Pānui has a special focus on the transport sector and includes a link to results of the ShopCare National Customer Aggression Survey. This issue...

We have released the findings of the ShopCare National Customer Aggression Survey, the first national cross-sector study of customer aggression undertaken in New Zealand. The...

By Selena Armstrong, CEO, ShopCare Charitable Trust New Zealand has a workplace injury problem. Every year, ACC supports thousands of injury claims. In 2025, workplace...

With over 20 years’ experience working in the field of injury prevention, Jo brings a wealth of valuable experience to her role as a member...

This Pānui has a special focus on the retail sector and includes a feature for the manufacturing sector, undergoing WorkSafe assessments. In this issue, deep...

Most people can remember a manager who made a difference. Not because they had all the answers, but because they took the time to check...

The Government’s reform legislation seeks to define critical risk and instructs small PCBUs to manage only them. Selena Armstrong has one question: if armed robbery...

Preparing your business for changing risks across retail and its supply chain. Global events are creating uncertainty across supply chains, and there is a real...

570,000 workers across New Zealand’s retail and its supply chain rely on the Health and Safety at Work Act (HSWA). We need to make sure...